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Hello Kraft Community, we are very excited to share some great news with you. As loyal Kraft Community members we have heard your desire to do more fun things in the community and we are happy to announce in January 2010 we will be making some changes so you can connect and share food ideas in more ways than ever!
We want to let you know we will not be transferring the existing discussions to the new enhanced message boards so if there are discussions that you would like to save please make sure to either print them or copy and paste into a document that you can save to your personal files.
We will remind you again before the transition occurs but wanted to let you in on the exciting news!!
If you have any questions on how to do this please contact Customer Care at Contact Us
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Re: New French Vanilla Cafe General Foods International Coffee.
Posted:
Nov 17, 2009 4:28 PM
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I drink 2 cups of French Vanilla Cafe a day. I just now used one of the "new" tins. I assumed it was the same thing, just a new look. It does not taste the same. During a good sale I bought a ton of these to stock up. What am I going to do with them now? I didn't keep any receipts for them. Why on Earth change something so delicious?????
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Re: New French Vanilla Cafe General Foods International Coffee.
Posted:
Nov 16, 2009 12:54 PM
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This just shows if you have a product that taste great and consumers love it, don't change. Odds are the new changes will make it taste horrible. If it isn't broken don't fix it.
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Re: New French Vanilla Cafe General Foods International Coffee.
Posted:
Nov 13, 2009 10:51 AM
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I agree completely with you AMY990940. First let me say I am a huge fan of GFI French Vanilla Café. I purchase the large 27 oz. container a couple times a month at Smart and Final. However, I noticed, sadly, that the product now has a “new great taste”. I really do not think it is so great. The flavor is not as creamy and does not froth as much. You can also realize the lack of creaminess by the fact it is not as white when mixed. I also used to enjoy a great underlying taste of the coffee, but I can barely find the coffee flavor. Now it tastes more like surgary, hot vanilla. I am going to go to other Smart and Final stores in surrounding areas where I live and see if I can find some of the ‘old’ product then I will be done.
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Edited by 805ger at 11/13/2009 8:54 AM
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Consumer Relations
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39
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Re: New French Vanilla Cafe General Foods International Coffee.
Posted:
Nov 11, 2009 4:22 PM
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Hi pdfoot!
Not to worry – your stores are still carrying your coffee, just under a different name! GFI French Vanilla Café is now GFI FMMH Vanilla Bean Latte – you can have the store managers check the UPC to be sure: 043000000045. They reformulated the coffee mixes in July to foam when you make it and the new names also show that General Foods International is from the Makers of Maxwell House.
Thanks!
Claire
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Re: New French Vanilla Cafe General Foods International Coffee.
Posted:
Nov 6, 2009 12:07 PM
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My husband and I drink this every day. HOWEVER, we drink the decaffinated one with the real sugar. Now, all of a sudden, none of the stores in our area (zip code 61604) are carrying it. Only carrying the vanilla bean latte. I was told to contact the store managers. We had always purchased at Target or Schnucks Grocery, neither one have them. When contacting Target they told me they can't get it. Wal-Mart was carrying it and I don't shop there but did go in JUST to purchase this and they had replaced it with the Vanilla Bean Latte. I know that what we drank was never on the shelf long and cannot understand WHY I can't get this locally. At one time even ordered from Amazon and can't find it there either. HELP! We are upset and WANT OUR COFFEE BACK!
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Moderator_Jane
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1,656
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Re: New French Vanilla Cafe General Foods International Coffee.
Posted:
Sep 10, 2009 7:57 AM
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> I've been drinking this for years and bragging about
> it to everyone I know. Now that you've changed it, I
> can't stand it. The flavor is horrible. It was
> smooth and creamy before and now it's like an
> artificial sugar substitute has been added or
> something. Please consider using the old recipe.
We at Kraft would like to assure you that feedback is always welcomed and appreciated. For product questions and issues, it is best to call or e-mail Customer Service. For convenience, the telephone number to speak to Customer Service is 1-877-535-5666, or you can click here to contact Customer Service via e-mail.
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Posts:
294
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Re: New French Vanilla Cafe General Foods International Coffee.
Posted:
Sep 9, 2009 4:14 PM
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> I've been drinking this for years and bragging about
> it to everyone I know. Now that you've changed it, I
> can't stand it. The flavor is horrible. It was
> smooth and creamy before and now it's like an
> artificial sugar substitute has been added or
> something. Please consider using the old recipe.
I agree it is nasty!! It is no longer coffee but a coffee drink mix.
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New French Vanilla Cafe General Foods International Coffee.
Posted:
Sep 9, 2009 2:48 PM
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I've been drinking this for years and bragging about it to everyone I know. Now that you've changed it, I can't stand it. The flavor is horrible. It was smooth and creamy before and now it's like an artificial sugar substitute has been added or something. Please consider using the old recipe.
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